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OPay explains account opening with mobile number controversy  

Fintech company, OPay, has issued explanations concerning mobile numbers discovered to have been registered with accounts without the owners approaching the company for account opening.

The company in a statement made available to Naijaonpoint said its investigations revealed that some of the numbers involved had at some point in 2019/2020 created an OPay account.

The company insisted that an OPay wallet can only be created through the CBN-established registration process which requires the input of an OTP authentication (one-time password) from the user’s phone to proceed.

It also noted that  “OPay has never created (nor does it operate) an account on behalf of any individual.” 

OPay in the statement issued by its Head of Marketing, Kunle Adeyemi, said: 

Naijaonpoint had reported https://Naijaonpoint.com/2023/10/03/opay-faces-controversy-as-nigerians-discover-they-have-accounts-without-opening-one/  that some people who have not opened an account with the fintech were discovering that they have an existing OPay account through their numbers.

Many people who discovered this took to social media to express their shock. A test of their claim by Naijaonpoint also confirmed this as a number that has not been registered showed up with an OPay account with the owner’s full name.

 

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