The National Identity Management Commission has in the last few weeks, cleared a backlog of over two million National Identification Number modification requests.
This, according to the NIMC Acting Director General, Abisoye Coker-Odusote, is in line with ongoing efforts to enhance identity management services in the country.
She said in a statement issued in Abuja on Wednesday that the achievement underscores NIMC’s commitment to ensuring that all Nigerians have access to secure and universally recognised identity documentation.
She noted, “NIMC’s dedicated teams have been working tirelessly to process these backlogs and will not relent in effort to ensure that citizens have a streamlined experience when obtaining their NINs.
“We acknowledge the challenges that many Nigerians faced in the past and appreciate the patience they have shown during this period.
“And now that we have cleared over two million outstanding NIN modification applications, we will continue to work strenuously at all our centres to ensure that whatever requests that are outstanding are cleared as soon as possible.:
The NIMC DG also noted that the agency was committed to improving its communication channels.
She said, “We are in the process of establishing a robust communication system to facilitate the logging of complaints as well as the resolution of issues in a timely manner.
“This is because we understand the importance of addressing concerns promptly and are determined to provide efficient solutions to any challenges that may arise.”
Speaking further, she emphasised that NIMC is actively investing in world-class infrastructure to better serve the Nigerian population.
“We believe that a strong and modernised infrastructure is crucial for delivering efficient and reliable services to all Nigerians,” she stated.