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Tempkers is a tech-outsourcing and freelance community that takes a human centered design thinking approach to bring employers and skilled workers together
Tempkers is a global freelance marketplace and online outsourcing firm where organizations and SME’s achieve more by connecting and collaborating with independent professionals (freelance agents) to do t…
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Head of Operations
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 5 – 10 years
- Location Abuja
- Job Field Administration / Secretarial 
Job Summary:
- As the Head of Operations, you will play a pivotal role in the success of our client’s medical facility.
- You will be responsible for overseeing all administrative and operational functions, ensuring that our client’s organization runs efficiently, complies with regulations, and provides excellent patient service.
- The ideal candidate should have a strong background in Business Operations with 5 – 10 years of experience and a Bachelor’s degree in a relevant field.
Key Responsibilities
- Administrative Leadership:Provide strategic leadership to the administrative team, ensuring smooth day-to-day operations.
- Compliance and Regulations:Ensure that the facility complies with all relevant laws, regulations, and standards, including healthcare compliance and accreditation requirements.
- Budget Management:** Develop and manage the facility’s budget, ensuring financial sustainability while optimizing resource allocation.
- Process Improvement:Identify opportunities for operational improvements, streamline processes, and implement best practices to enhance efficiency and reduce costs.
- Team Management: Recruit, train, and supervise administrative staff, fostering a collaborative and high-performing team culture.
- Vendor Management: Oversee relationships with vendors and suppliers, negotiating contracts, and ensuring cost-effective procurement of goods and services.
- Quality Assurance:Implement quality assurance programs to maintain and enhance the quality of patient care and administrative services.
- Patient Experience:Collaborate with clinical teams to ensure a positive and seamless patient experience from scheduling to discharge.
- Data Analysis:Utilize data and performance metrics to make informed decisions, identify trends, and drive operational improvements.
- Emergency Preparedness:Develop and implement emergency preparedness plans to ensure the facility’s readiness for unexpected events.
- Communication;Maintain open communication with leadership, staff, and external stakeholders to ensure alignment with organizational goals.
Qualifications
- Bachelor’s Degree in a relevant field (e.g., Healthcare Administration, Business Administration).
- 5 – 10 years of progressive experience in healthcare administration or a related field.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of healthcare regulations and compliance.
- Financial acumen and budget management experience.
- Analytical and problem-solving skills.
- Strong organizational and project management skills.
Benefits
- Salary: N200,000 – N300,000 Monthly (Competitive salary and benefits package).
- Opportunity to make a meaningful impact in healthcare.
- Collaborative and inclusive work environment.
- Professional development and growth opportunities.
Method of Application
Interested and qualified candidates should send their Resume and a Cover Letter detailing their qualifications and relevant experience to: [email protected] using “Head of Operations Application” as the subject of the email.
Note: Tempkers Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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